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--- products:firmware_update [2024/03/26 13:19]
admin created
+++ products:firmware_update [2025/02/12 10:59] (current)
admin [External Reset]
@@ Line 1: / Line 1: @@
 ====== Firmware Update ======
+This document will walk through how to load new firmware onto a device.
+We have a number of products so the first thing you'll need to do is determine if the reset button is accessible without opening the case.
+----
+===== External Reset =====
+For these products you just need a paperclip to press the reset button.
+  * S1D Digital Controller
+  * S1A Analog Controller
+  * SB4 Controller
+  * RB4 Controller
+  * 8K2 Controller
+There will be a small hole close to the center of the unit through which you can place the straightened end of a paperclip through to press the reset button. (A SIM card ejector pin also works well.)
+{{:products:s1-reset-01.jpg?direct&300|}}
+{{:products:s1-reset-02.jpg?direct&300|}}
+----
+===== Internal Reset =====
+For the following products you will need to remove the bottom cover of the device to access the reset button.
+  * The Big Button
+  * The Button
+  * The Dual Button
+  * B3 Three Button Controller
+  * Footswitch
+  * Dual Footswitch
+  * MIDI Controller LC
+  * MK1 Controller
+The PCB will be wrapped in blue tape, with a black dot indicating where the reset button is. Pressing down on the black dot will press the reset button. Press it and you should recognize the feel of a button being pressed and hear a slight "click" sound.
+{{:products:internals-01.jpg?direct&600|}}
+----
+You will need to **press and hold the reset button** down //while plugging the device into your computer//.
+Doing this will cause the device to go into **USB Storage Mode** and will mount on your computer like an external drive.
+{{:products:01-rpi-rp2-mounted.png?direct&800|}}
+You should see a new drive appear on your computer. It will be named **RPI-RP2**.
+----
+{{:products:02-rpi-rp2-files.png?direct&600|}}
+The drive will contain two files. Ignore the files, **do not delete or attempt to edit them**.
+----
+Copy the new **UF2** file to the **RPI-RP2** drive. It will disconnect/dismount from your computer and the update should be complete.
+Test it out. If the update did not seem to work try it again.
+----
+===== Where do I get a UF2 file? =====
+Typically we will provide you one via email after discussing how you want the device programmed.

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