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Typically someone gets in touch with me and has a rough idea of what they want. We'll discuss things, making sure that the request is doable and once we agree to move forward we figure out exactly what is needed.
What do you want the thing to do? Is it a USB HID controller, or a USB HID controller, a MIDI controller with 5 Pin DIN output, or something else?
We've built game show systems, one-off tradeshow displays, MIDI controllers that work with guitar pedals, and other strange things.
Step 1 is figuring out what you want.